Frequently asked
Questions about sizing, hallmarking or a bespoke commission? Our small team replies personally, every time.
How long does delivery take?
2–4 business days after dispatch. You will receive a tracking link by email.
How do I return an order?
30-day return window. Free returns within the UK.
Which payment methods do you accept?
Klarna, PayPal, credit card, SEPA, Apple Pay, and Google Pay.
Do I get an invoice?
Yes — you receive an invoice by email after dispatch.